NewDeal Technical Support Document 218
NewDeal Release 3 includes fax support that works with most
popular faxmodems. To enable fax support and configure your
faxmodem, perform these steps:
How to fax your NewDeal documents
For additional help with any of these items, click the help
button (question mark) in the dialog box or window where the
item appears, or choose Help from the Express menu and then
click the item named Faxing.
- In Preferences, Modem, set up the correct port, speed,
and other options for your faxmodem. Choose Can Fax YES.
- In Preferences, Fax, choose the correct port and class
for your faxmodem. Configure the Advanced options and Sender
Info as appropriate. If you don't know the class of your faxmodem,
see "Class 1 or Class 2?" below.
- In Preferences, Printer, click New. Under Type of Device,
choose the radio button named Fax. Install the Fax Print Driver
For help using The Complete Communicator faxmodem, see
technical support document 216
(Complete Communicator Installation).
The Fax Receive application turns your computer into a fax machine
which will answer the phone and collect incoming faxes. To start
Fax Receive, double click its icon in the World folder, or choose
Fax Receive from the Applications section of the Express menu.
Fax Receive is relatively self-explanatory. For more information
about its features, click its help button.
If Fax Receive won't start or gives an error message:
- Make sure you have correctly configured your faxmodem in the Preferences
modules Modem, Fax, and Printer.
- Make sure your modem is not in use by some other software. You cannot,
for example, use your modem to connect to the Internet and to receive
faxes at the same time.
- If you run NewDeal from Microsoft Windows, make sure that Windows
is not using your modem. Some communications and fax softwares for
Windows will automatically engage your modem when Windows starts up.
To test for this, reboot your computer to DOS mode and try
New Deal's Fax Receive again. If that works, you'll need to determine
how to disable the software in Windows that is tying up the modem.
- Some faxmodems require special initialization strings to put them
in fax mode. See Initialization Strings below.
- Fine mode may not work with all fax modems or with all receiving
devices. Try standard mode.
Sending a fax from NewWrite
NewDeal's built in fax support is available in NewWrite.
To fax data created with other applications, move the data into
a NewWrite document using copy and paste or export and import.
To send a fax from NewWrite:
Note: If the automatic cover page feature does not work for you,
make your own cover page as the first page of the NewWrite document.
You may wish to save this page as a template for future NewWrite
documents that you wish to fax.
- Create or open the document you wish to fax in NewWrite.
- Choose Fax from the File menu.
- Enter the recipient's name and fax number in the Fax dialog
and configure the other options available there.
- Click the Fax button.
Class 1 or Class 2?
If you don't know whether your faxmodem is Class 1 or Class 2,
consult the documentation for your faxmodem, or consult its
manufacturer, or use trial and error, or try this:
Most faxmodems use one of three different chip sets: Rockwell, SCS,
- Open NewComm
- Enter the command "AT" (without the quotes). The modem should
respond with "OK".
- Enter the command "ATZ" (without the quotes). The modem should
respond with "OK". If it returns "ERROR" instead, then you need to
enter a different initialization string (see below).
- Enter "AT+FCLASS=1". If your modem supports Class 1, it should
respond with "OK". If you get "ERROR," your modem has no support
for Fax Class 1.
- Enter "AT+FCLASS=2", If your modem supports Class 2, it should
respond with "OK". If you get "ERROR," your modem has no support
for Fax Class 2.
- Enter "ATE0X4", This commands turns off echo and is sent by
the software before it starts faxing. This means you will no longer
be able to see what you type in NewComm. If your modem reports "OK"
then blindly enter "ATZ" again to re-initialize the modem. If your
modem reports something other than "OK" it might not work with NewDeal's
Modem initialization Strings
Some faxmodems require special initialization strings. Consult the
documentation for your faxmodem or contact the its manufacturer for
the appropriate initialization string. Many faxmodem manufacturers
have web sites where you can get technical support around the clock.
Enter the initialization string in Preferences, Fax, Advanced, initialization.
Here is a list of the fax initialization strings for some faxmodems:
- Boca - no string or ATZ or AT&F or Generic
- Dynalink 14.4 - ATY1
- Generic faxmodem - AT&F&C1&D2S7=90
- KXT - AT&F&C0&D2X3
- NewComm 33.6 - AT&K3 (or AT\G1 if using XON/XOFF software flow control)
- Supra - no string or ATZ or AT&F
- US Robotics - AT&F2
- Viva - no string ATZ or AT&F or Generic
- VQH 1440 - use no string, delete ATZ
- Zoom 1414 - ATY1+H11S7=90
- Zoom VFP 28.8 - AT&C0&D0
- Zyxel 2864ID - AT&D3&K4X2 or ATZB40&O2
Using alternate fax software
Perhaps you have an older version of NewDeal that does not contain
fax support, or perhaps NewDeal's fax support does not work with your
particular brand and model of faxmodem, or maybe you would just prefer
to use another software for sending faxes.
If your fax software can fax files that are in a specific printer's format,
you can use NewDeal software to generate and save a file formatted for that
printer. Then you can use your fax software to send the file as a fax.
Setting up NewDeal software to Print to File
- Find out if your fax software can send files formatted for a specific
printer. The manual for your fax software will tell you what file formats
are supported. Often the format will be Epson MX-80 or Hewlett Packard
- In your NewDeal software, launch Preferences and click the Printer
button. Click the New button. Choose the printer for the format your
fax software supports. Under the Port section, scroll down and choose the
"To File" option. This sets up NewDeal to always print to a file
when you select this printer.
- Click on OK to install the printer. Click on Close to close the
Printer dialog box.
- Close Preferences by choosing Exit from the File menu, or by
double-clicking on the Close Box in the upper left corner.
Generating the Faxable File
- Open the document you want to fax.
- Choose Print from the File menu.
- In the Print Options dialog box, click on the
listed Printer. A list of all of the printers you have installed appears.
Click on the one you set up as a To File printer.
- Click on the Print to File button. A file selector
box appears. Select the directory and enter a filename for the
- Click on the Print to File button. The document on your screen will be
saved as a file on your hard disk, formatted for the printer you selected.
Sending the Fax
- Exit to DOS, and start your fax program. (You may be able to automate
this with a Launcher in NewManager.)
- Use your fax software to send the file you generated.
Delrina DOS Fax Pro
To fax documents created in NewDeal with DOSFax Pro from Delrina,
you can use the HP LaserJet II compatible driver, or the Epson FX-85 driver.
After printing to file, launch the appropriate converter in the DOS Fax Pro
directory, providing the print-to-file file name as a command line parameter.
The converters are named PCL.EXE and EPSON.EXE. So, for example, you might
issue a command at the DOS prompt like this:
or like this:
Then run DOSFax Pro itself and send the file that is created by the
QuickLink II Fax
QuickLink II is the fax program that comes with Practical Peripherals
fax modems and others. Customers report that QuickLink2Fax version 2.1.3
or version 2.2.2 will receive faxes in the background while NewDeal is
You can use QuickLink II Fax to fax NewDeal documents by printing to
file with the HP LaserJet II Compatible printer driver. Then load QL2FAX
and convert it to fax format. You cannot use QL2FAX to fax from within
NewDeal. However, you can still create a nice looking document with ease
and the capture and conversion process doesn't take long.
- Create your document in NewDeal, then print-to-file using the HP
LaserJet II Compatible driver.
- Once you have the printed-to-file file, exit NewDeal and run QL2FAX.
Pick Fax, Send Fax in the QL2FAX menus.
- Use the dialog boxes to select the file. Double-click its name or
click the name once and then click Add. Click OK.
- QL2FAX will convert the document into fax format.
- Now send the converted file, which has a QFX extension, to whomever
Intel SatisfaXtion Board
The Intel SatisFAXtion allows users to fax from within any application
that can print to an Epson FX-85 printer, using a special TSR which
pops-up and captures the printer output. The TSR will stop the
application temporarily, prompt you to enter a sending time,
the person to send the fax to, and the fax number. It then
returns control to the program, captures the printer output,
and faxes it at the designated time.
Intel SatisFAXtion installation
Install the Intel software as described in the manual. In the Setup
software, change the Advanced Setup/Pop-Up Options/Port to LPT2
(this is the capture port). The Pop-Up/Mode should be Text & Graphics.
Save the changes and update the system files. Finally, reboot the
computer to implement these changes.
NewDeal must be properly configured. Run Preferences. Enter the
Mouse module. Make sure the mouse driver is "MOUSE.SYS OR MOUSE.COM"
or "No Idea" (this will prevent Pop-Up from killing the mouse).
Exit the Mouse module and enter the Computer module. Change LPT2 to
DOS or BIOS. Exit the Computer module and enter the Printer module.
Select Install New and select Epson FX-85 (for SatisfaXtion model
200) or HP LaserJet III (for SatisfaXtion model 400) on LPT2.
Exit the Printer module. The installation is now complete.
Sending the fax
Now any time you wish to fax a document (regardless of the
application in NewDeal), simply print it to the Epson FX-85 or
LaserJet III on LPT2 and tell Pop-Up where and when to send it.
All of the capturing and/or faxing will take place completely in
the background. If you've done this properly, the Pop-Up TSR will
pop up and ask where you want to send the fax. Hit the ESC key to
exit the Pop-Up utility. The Pop-Up utility will continue to
intercept the output.
Two possible problems may arise. First, you may need to avoid
using the computer until the print job is complete. When a document
has finished printing, Pop-Up will pause NewDeal for a short time
to convert the fax (it tells you so).
Second, when using Faxpop to fax from NewDeal apps, selecting
IMMEDIATELY may not work. Something about the return to NewDeal
creates an error "phone line disconnected during event." In order
to send the fax you might have to either drop back to the fax
program and resend the fax or schedule the fax for a short time in
the future to allow yourself to get back into NewDeal before the
actual fax starts.
Another way to get around this is to send your fax as a GROUP fax.
Then it will work with the immediate option. Apparently, this method
creates a small delay in the procedure allowing you to get back into
NewDeal before the fax begins to send in the background. You may need
to add a dummy phone number in your phone book to send a group fax to
just one number. This will fool the fax program into working properly.
Last Modified 17 Feb 1999