NewDeal Technical Support Document 207
LAUNCH PAD
How to configure Launch Pad to connect
to your ISP
Launch Pad is the dialer and Internet connection application for the first
version of Skipper. This document does not apply to Release 3. In Release
3, you configure your Internet Connection in Preferences, Internet.
Read the help file
If you are having difficulty configuring Launch Pad to connect to your Internet
Service Provider (ISP), the first place to look is in the help file. Click
the help button (question mark) in Launch Pad for comprehensive descriptions
of all of Launch Pad's features and settings.
Specific ISPs and Trouble shooting
If you are using any of the ISPs listed here, the specific notes in this
document may be helpful, or see the General Trouble shooting
Tips.
You may have to call ATT Worldnet Service to get your specific account
information. Worldnet uses two account names for each account, one encrypted
and one not encrypted. You need the alphanumeric name for your account.
- In the Login name field enter your user name.
- Enter your password in the Password field.
- Check (yes) Turn off header compression.
- Check (yes) Use PPP Connection.
- Leave HTTP Proxy blank.
- For Script, choose Automatic Login with Name and Password.
- Choose Server assigned IP Address.
- Choose User assigned DNS Addresses and enter the current DNS numbers for
FlashNet (as of this writing, they are Primary 209.30.0.9 and Secondary
209.30.0.100).
- In the Login name field enter internet.usinet.username , where
username is the name you use on the internet.
- In the the password field, enter your password.
- Select the Automatic PAP login script.
- Choose Server assigned IP Address, and choose User assigned DNS Addresses.
Enter the current DNS addresses (obtain them from IBMNet).
- Use the "Automatic Login with Name and Password" script.
- Add a pound sign (#) to your username in the Login name field (i.e. if your
username is mary67, then enter #mary67 in the Login name field).
The # prefix tells the server to initiate PPP instead of logging into a shell
account. The # can also be replaced with "US,PPP".
- Login Name: Pusername
where username is your login name. (The P is required for PPP connect, S
for SLIP)
- Enter your password in the Password field.
- Turn off header compression is not checked.
- Use PPP connection is checked.
- HTTP Proxy is blank.
- Script: Type PPP after Name/Password Login (if PAP doesn't work)
- Server assigned IP addresses is checked.
- Server assigned DNS addresses is checked.
- Select "User assigned DNS entries" and enter the correct DNS numbers for
Sympatico.
- Leave the PPP setting on and Turn off header compression unchecked.
- HTTP Proxy should be blank.
Here is a script for a quick Sympatico connection. To use it, add it to the
bottom of the WWW.CFG file.
[script_7]
; = Automatic Login with Name and Password
; = Calls the phone number and then sends the login
; = name and password when asked.
; = Then it selects 2 for selection, meaning PPP.
e = Preparing modem ...
m =
s = \r
w = 15 OK
e = Dialing ...
d =
s = \r
w = 60 CONNECT
b =
e = Sending Login name ...
w = 5 Username:
l =
s = \r
e = Sending Password ...
w = 5 Password:
p =
s = \r
e = Selecting PPP ...
w = 5 Selection:
s = 2
s = \r
@ = 2
e = Waiting for confirmation ...
Also under the heading [script] add the following after script_6:
script_7 = Sympatico
-
Check with your ISP for the correct settings in Launch Pad. If you
have been connecting with another software, examine the settings in that
software or its script to determine the correct settings for Launch Pad.
Try checking the option for Turn header compression off.
-
With most ISPs, you can use the Automatic PAP Login script for
connection, which supports both PAP and CHAP login. If you seem to be
having difficulties with that, change to the script named Terminal Window
after Connection so you can see what your ISP is requesting from your dialer
during the login process.
-
If you are using Terminal Window after Connection and you receive
a message like "ASCII access not allowed," or "/users/home/username," or "bash:
command not found," the problem is you are logging in to your shell account,
which does not provide PPP or SLIP (but you can access your mail, ftp, telnet,
etc from there).
In that case, you may need to change your Login name to Pusername (in other
words, if your Login name is mary67, you would enter Pmary67 in
the Login name field). Some ISPs use a pound sign (#) instead of P (#mary67).
Some require PPP be appended to the username (mary67PPP). Check with your
ISP for the correct usage.
-
Hardware issues
-
Check what serial port you are using. If possible, use one of these
standard I/O-address and IRQ settings for your modem:
I/O = IRQ
COM1 = 3F8 4
COM2 = 2F8 3
If your computer has serial ports on the motherboard and you configure them
from the CMOS setup, they might be set to AUTO. If so, you can change them
there to ensure that they are configured to the standards listed above.
To use speeds higher than 19200, your computer's serial port must
be equipped with a 16550 UART. If you have a 8250 or 16450 UART, you will
need to choose 19,200 or slower in Preferences, Modem. If you are unsure
which type of serial ports your computer has, try configuring and connecting
with the 9600 speed. Once you get things working, try increasing the speed.
If you then encounter errors, reduce the speed again to the setting that
works.
Check for hardware conflicts. Be sure that the I/O-address and the
IRQ your serial port is using are not being shared with another device.
In Preferences, Computer, spin the IRQ setting for your modems serial
port to the correct IRQ value, then click OK. If an error message appears,
then NewDeal is not correctly identifying your serial port. In that case,
reboot your computer and try again. If the problem persists, and you are
certain about your port number and IRQ value, see document
262 (Forcing NewDeal to see COM or LPT ports).
Test your modem settings. Try to call a local bulletin board service
(BBS) with NewComm. If this works and you can stay on line for a period of
time without being hung up, then you don't have a hardware problem.
If Launch Pad does not appear to be communicating with your modem,
run NewComm and enter ATZ . Your modem should respond with "OK".
If it does not, try AT&F or AT&F0 (that's
a zero) or AT&F1 . If one of those works, you may need to
change the initialization string in WWW.CFG. If so, locate WWW.CFG in the
directory where you installed your NewDeal software. Find the string "ATZ"
and change it to the appropriate initialization string for your modem. If
none of the strings above works, consult the documentation for your modem
or contact the manufacturer of your modem for the correct initialization
string.
Last Modified 15 Feb 1999